Instant Messaging

  1. Developed by: BUS237im

Question 1: Which of the following is NOT an advantage of IM?
Virus protection
Cost
Convenience
Real-time
All answers are correct

Question 2: Which version of IM is invented first?
Yahoo Messenger
ICQ
MSN Messenger
Jabber
PLATO

Question 3: What is the reason why businesses deals should not be made on IM?
Real-time communication does not fit the negotiation process
IM is not user friendly
It is expensive to communicate on IM
Lack of proof if agreement is not documented
E-mail is more suitable for making business deals

Question 4: What are the functions of IM management software?
Content filtering
All answers are correct
None of the answers are correct
Restricts
Conversations logged and documented

Question 5: Which of the following is NOT an improvement of IM in businesses?
Encryption
All answers are correct
Update business policy on IM
Real-time, next generation anti-spam and viruses protection
IM resource team

partner: SheKnows

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