HRM Practice Exam #1

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29 Questions - Developed by: - Developed on: - 5,762 taken

  • 1
    The nerve center of the hotel.
  • 2
    They provide owners with a reasonable return on investment, keep guests satisfied and returning, and keep employees happy.
  • 3
    What is the primary function of a hotel?

  • 4
    Voluntary organizations are nongovernmental, nonprofit agencies, serving the public-at-large or selected elements with multi-service programs that often include substantial element of recreational opportunity.
  • 5
    Helps in maintaining good morale on campus.
  • 6
    Provide members with moorage ships, where their boats are kept secure.

  • 7
    Operate on a for-profit basis.
  • 8
    Promotes employee efficiency, less absenteeism.
  • 9
    Allows people to have fun together and to form lasting relationships built on experiences they have enjoyed together; What is this recreational process called?
  • 10
    Is the largest department in terms of number of people employed. It is the backbone of the hotel operation.

  • 11
    One of the major roles of a committee.
  • 12
    Professionals & organizations who serve groups: mentally ill, mentally retarded, or physically challenged.
  • 13
    Located in large city office buildings.
  • 14
    Includes many special organizations.
  • 15
    "Happiness in this world, when it comes, comes incidentally. Make it object of pursuit, and it leads us on a wild goose chase, and it is never attained. Follow some other object, and very possibly we may find that we have caught happiness without dreaming of it."
  • 16
    Creates an atmosphere of another place and time.

  • 17
    Predominantly business oriented; they vary on site, location, type of facility and services offered.
  • 18
    Places where only members gather for social, recreational, professional, or fraternal reasons.
  • 19
    What kind of director is responsible to the general manager for the efficient and effective leadership.
  • 20
    Enables members to use the social facilities: lounges, bars, restaurants, etc. other forms of membership can include weekday and weekend membership.

  • 21
    Offers recreational facilities: the focus generally is on golf, but tennis and swimming are frequently included.
  • 22
    Differs among, larger, midscale and smaller properties.
  • 23
    Cater to both NCO's (non-commissioned officers) and enlisted officers.
  • 24
    Enables members to use all the facilities all of the time.
  • 25
    Allows members to enjoy one another.
  • 26
    Which of these are NOT one of the qualities of a hotel general manager?

  • 27
    Private clubs for alumni.
  • 28
    Gives city workers and residents an opportunity to work out, swim, and play.
  • 29
    What is a trend in recreation and leisure?

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