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Practice test OB

10 Questions - Developed by: - Developed on: 2018-11-06 - 1,619 taken

Practice for Organizational behaviour

1

For the past 2,500 years, scholars in most western countries have mainly followed the
________ model of decision making.

E) implicit favourite
C) bounded rationality
B) prospect theory
D) programmed decision
Rational choice

2

________ utility is the probability (expectancy) of satisfaction (utility) for each
alternative.

Subjective expected
Implicit
Anticipated
Evaluative alternative
Rational expected

3

The rational choice model of decision making begins with:

Searching for alternatives
Evaluating alternatives.
Searching for information about outcomes to each alternative.
Implementing the solution.
Recognizing and defining the problem.

4

At what stage of the rational choice decision making model would we consider whether
the decision is programmed or non-programmed?

Choosing the best alternative.
Choosing the most appropriate decision process.
Identifying the problem or opportunity.
Developing alternative solutions.
Evaluating decision outcomes.

5

A nonprogrammed decision is:

Any decision that is clearly within the employee's job description.
Any nonroutine situation in which employees much search for alternative solutions.
Any decision that affects the employee's performance
Any decision that does not relate directly to the employee's job description.
Any routine situation where the company has a ready-made solution.

6

When should decision makers bypass the search for alternative solutions and
development of new solutions?

Never; bypassing these stages results in poorer decisions.
In most programmed decision-making situations.
Only under conditions of bounded rationality.
When the decision has ethical implications.
In most non-programmed decision situations.

7

The rational choice model of decision making is impossible to apply in reality because:

It ignores the fact that problems must be defined before alternatives are chosen.
It ignores the fact that people evaluate their decision after an alternative has been chosen and implemented.
It assumes that human beings make decisions based on their emotions.
It assumes that people are efficient and logical information processing machines
It assumes that people are inefficient and make decisions without rational thought

8

One reason why the rational choice model doesn't fit reality is that it focuses on logical
thinking and completely ignores:

Evaluation of solutions.
Subjective expected utility
Organizational politics.
That people engage in imperfect rationality
The irrationality of organizations.

9

Which of the following best describes how we can improve our problem identification
skills?

Emotions ensure that we rely on the rationality and avoid intuition in the decision-making process.
Emotions mainly signal us to follow either a programmed or non-programmed decision process.
Emotions have no effect on how people identify problems.
Becoming aware or the five common problems identification biases.
If the rational brain center determines that the situation is a problem, it transmits

10

According to your text, which of the following is NOT a concern with problem
identification?

Stakeholder framing
Decisive leadership
Interpersonal conflicts
Mental models
Perceptual defence

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