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Practice test OB

10 Questions - Developed by: Noahhigher - Developed on: 2018-11-06 - 1,218 taken

Practice for Organizational behaviour

1

For the past 2,500 years, scholars in most western countries have mainly followed the
________ model of decision making.

D) programmed decision
E) implicit favourite
B) prospect theory
C) bounded rationality
Rational choice

2

________ utility is the probability (expectancy) of satisfaction (utility) for each
alternative.

Anticipated
Implicit
Subjective expected
Evaluative alternative
Rational expected

3

The rational choice model of decision making begins with:

Searching for alternatives
Recognizing and defining the problem.
Evaluating alternatives.
Implementing the solution.
Searching for information about outcomes to each alternative.

4

At what stage of the rational choice decision making model would we consider whether
the decision is programmed or non-programmed?

Evaluating decision outcomes.
Identifying the problem or opportunity.
Choosing the best alternative.
Developing alternative solutions.
Choosing the most appropriate decision process.

5

A nonprogrammed decision is:

Any routine situation where the company has a ready-made solution.
Any decision that is clearly within the employee's job description.
Any nonroutine situation in which employees much search for alternative solutions.
Any decision that affects the employee's performance
Any decision that does not relate directly to the employee's job description.

6

When should decision makers bypass the search for alternative solutions and
development of new solutions?

In most non-programmed decision situations.
Never; bypassing these stages results in poorer decisions.
When the decision has ethical implications.
In most programmed decision-making situations.
Only under conditions of bounded rationality.

7

The rational choice model of decision making is impossible to apply in reality because:

It assumes that human beings make decisions based on their emotions.
It assumes that people are inefficient and make decisions without rational thought
It ignores the fact that people evaluate their decision after an alternative has been chosen and implemented.
It ignores the fact that problems must be defined before alternatives are chosen.
It assumes that people are efficient and logical information processing machines

8

One reason why the rational choice model doesn't fit reality is that it focuses on logical
thinking and completely ignores:

The irrationality of organizations.
Subjective expected utility
Evaluation of solutions.
Organizational politics.
That people engage in imperfect rationality

9

Which of the following best describes how we can improve our problem identification
skills?

Emotions mainly signal us to follow either a programmed or non-programmed decision process.
Emotions ensure that we rely on the rationality and avoid intuition in the decision-making process.
Emotions have no effect on how people identify problems.
Becoming aware or the five common problems identification biases.
If the rational brain center determines that the situation is a problem, it transmits

10

According to your text, which of the following is NOT a concern with problem
identification?

Mental models
Perceptual defence
Interpersonal conflicts
Stakeholder framing
Decisive leadership

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