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Practice test OB

10 Questions - Developed by: Noahhigher - Developed on: 2018-11-06 - 1,497 taken

Practice for Organizational behaviour

1

For the past 2,500 years, scholars in most western countries have mainly followed the
________ model of decision making.

B) prospect theory
D) programmed decision
E) implicit favourite
Rational choice
C) bounded rationality

2

________ utility is the probability (expectancy) of satisfaction (utility) for each
alternative.

Subjective expected
Evaluative alternative
Anticipated
Implicit
Rational expected

3

The rational choice model of decision making begins with:

Implementing the solution.
Recognizing and defining the problem.
Evaluating alternatives.
Searching for information about outcomes to each alternative.
Searching for alternatives

4

At what stage of the rational choice decision making model would we consider whether
the decision is programmed or non-programmed?

Choosing the best alternative.
Evaluating decision outcomes.
Choosing the most appropriate decision process.
Developing alternative solutions.
Identifying the problem or opportunity.

5

A nonprogrammed decision is:

Any nonroutine situation in which employees much search for alternative solutions.
Any decision that is clearly within the employee's job description.
Any decision that does not relate directly to the employee's job description.
Any decision that affects the employee's performance
Any routine situation where the company has a ready-made solution.

6

When should decision makers bypass the search for alternative solutions and
development of new solutions?

Never; bypassing these stages results in poorer decisions.
In most programmed decision-making situations.
Only under conditions of bounded rationality.
When the decision has ethical implications.
In most non-programmed decision situations.

7

The rational choice model of decision making is impossible to apply in reality because:

It assumes that human beings make decisions based on their emotions.
It ignores the fact that people evaluate their decision after an alternative has been chosen and implemented.
It ignores the fact that problems must be defined before alternatives are chosen.
It assumes that people are efficient and logical information processing machines
It assumes that people are inefficient and make decisions without rational thought

8

One reason why the rational choice model doesn't fit reality is that it focuses on logical
thinking and completely ignores:

That people engage in imperfect rationality
Organizational politics.
Evaluation of solutions.
Subjective expected utility
The irrationality of organizations.

9

Which of the following best describes how we can improve our problem identification
skills?

Emotions mainly signal us to follow either a programmed or non-programmed decision process.
If the rational brain center determines that the situation is a problem, it transmits
Becoming aware or the five common problems identification biases.
Emotions have no effect on how people identify problems.
Emotions ensure that we rely on the rationality and avoid intuition in the decision-making process.

10

According to your text, which of the following is NOT a concern with problem
identification?

Mental models
Stakeholder framing
Perceptual defence
Interpersonal conflicts
Decisive leadership

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