In-House or Outsource IT Support

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10 Questions - Developed by: Equinox - Developed on: - 7.509 taken - User Rating: 3.57 of 5.0 - 7 Votes

Should your company hire an in-house technician or outsource your IT? Actually, this probably is not the best question you could be asking. A better question would be “How much should I outsource and how much should I keep in-house?” This requires a deeper knowledge of where you are, so let's get started!

  • 1
    Size of company
  • 2
    How much can you spend a month?
  • 3
    How comfortable are you managing an IT Team without an Administrator familiar with the job requirements and expectations?
  • 4
    Hiring IT help:
  • 5
    In-house IT Teams
  • 6
    How often do you NEED on-site assistance? (Keep in mind: many problems can be fixed remotely, which is much more cost effective)
  • 7
    How complex is your computer system currently?
  • 8
    How much do you think a typical outsourcing company would cost a month, for your company?
  • 9
    Is personal service very important to you?
  • 10
    How familiar are you, and others in your company with computer issues?

Comments (1)


Olivia (22171)
161 days ago
My company is probably too small to need an IT company, they recommend I hire 1 part-time/on-call technician, to fight problems as they come up. This way, I don’t pay for what I don’t need.